TL
Thabiso L

1 reviews | Active since Sept 2022

06 Jun 2023, 04:39

Liquid capital is a **** 😡

I took out a service plan with Liquid capital last year, not sure which month so they have been debiting my account without worries right now I got a call from a lady yesterday telling me that my plan was canceled this year in April because of missed payments, I then went to check my bank statements.... They ddnt debit for 2 months which i was not even aware, they have to notify customers of missed payments but they didn't, so I asked a lady that I was nt aware. I made an arrangements with the lady to debit the whole premiums this coming month so she said the manager said I have to start afresh, I feel like I got ****med.... I'm not really happy with their service honestly

STAY AWAY FROM LIQUID CAPITAL 😡

0
Replies (3)
LiquidCapital
LiquidCapital's reply06 Jun 2023, 08:19
Official
Hello Thabiso 

We are sorry to hear that you have not had a great experience with us. 

We have escalated your concerns to the relevant department to investigate.

We will be in contact with you.

Regards

LiquidCapital Team 
 
TL
Thabiso L's update30 Jun 2023, 04:13
Reviewer Update
I'm still waiting for the call even now.... Please call me at ***.... Can we solve this cos I'm beyond frustrated and I'm really disappointed honestly.....
LiquidCapital
LiquidCapital's reply30 Jun 2023, 08:28
Official
Hello Thabiso 

We are sorry to hear that you have not had a great experience with us. 
We will be in contact with you shortly.

Apologies for the delay.
Regards

LiquidCapital Team