Liquid Capital ********** business conduct and Kia SA supports this?

Blatant *****elent business conduct by Liquid Capital - CONSUMERS BEWARE!!! Received a call from Liquid Capital to advise my 5yr service plan would come to an end on 30 May and they asked if I would like to extend it. It also served as a reminder to book my last service on the plan before expiry. I contacted my local Kia service centre to schedule my car for the 90 000km service on 28 May. Car was booked in only to receive a call from the service centre to say that Liquid Capital rejected my service as it was not 1.5km before or after 90 000 km. I was advised that I had to request this service "in good faith" from Liquid Capital. WHY??? - I have paid for this and the agreement must be honored. Needless to say, I spent more than 2 hours on the phone with Liquid Capital to try and get my service approved. Clear avoidance tactics were used by their customer service team. Service eventually approved at 2pm. The Liquid Capital team also told me that if they approve my request in good will, my 5yr Warranty with Kia will not be honoured - this is absolute BS. Kia South Africa - It is a shame that you partner with a service provider who is clearly out to de***** your clients and general consumers. All the complaints and ratings on Hellopeter should already be a red flag for you.

To my fellow consumers: Make sure you have a copy of the service plan Don't be bul**** by Liquid Capital Your 5year warranty is managed by KIA SA and NOT Liquid Capital (they try and convince you if you are "too much trouble" they will cancell your warranty) If I could select a ZERO / 5 score on the site, I would have done that.