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Mandlenkosi M

1 reviews | Active since Aug 2024

24 Aug 2026, 11:21

Liquid Capital deadly blow, literally broke.

I have a service plan with Liquid Capital, today I took my car to Reynolds Benoni for a 90 k service. Liquid Capital is still debiting my account every month for the service plan. I was shocked to learn that I am no longer covered.No matter the monthly debits.In fact, Liquid Capital says, I must still pay for the next seven months even though, I can no longer claim under this policy .This is a low blow.The last service I did was at 75k, no one highlighted that that was the last service under the policy. As long as liquid Capital got their money from my account, they did not care about reminding the client of no more cover.In good faith, I took the car for a service today, only to be informed I no longer am covered.Liquid capital does not care!

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Replies (1)
LiquidCapital
LiquidCapital's reply24 Aug 2026, 11:44
Official
Hello Mandlenkosi 

We value your feedback and apologise for the issues you faced.

Your input is crucial for improvement. 

Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.

 Expect a call from us to assist you further.

Warm regards, 
LiquidCapital Team