YH
Yasteel H

1 reviews | Active since Sept 2019

03 May 2022, 20:47

Liquid Capital - ****************

I bought a brand new vehicle, with a service plan . 4 days later I was involved in a major accident hence writing off my car.

I requested the dealership to cancel the plan as I was never going to use it (the plan costed R8000) This ongoing battle has went on over 2 months.

Liquid capital wants to refund me an amount of R4800 , pro rata over 4days. This is ****************.

Pathetic service, I will never purchase a service plan or maintenance plan though them ever again.

I will be taking this to the ombudsman’s should I not get my full refund.

0
Replies (1)
LiquidCapital
LiquidCapital's reply03 May 2022, 21:09
Official
Hello Yasteel

We are sorry to hear that you have not had a great experience with us.

We have escalated your concerns to the relevant department to investigate.

We will be in contact with you shortly.

Regards
LiquidCapital Team