MS
Mary S

1 reviews | Active since Jul 2022

29 Jul 2022, 17:41

Liquid Capital bad, terrible service

Liquid Capital is quick to sell you a policy, then we they have to pay they come with many issues. I took out a service plan with them and now when my car must go for a cambelt change they refuse to pay. I have been trying to explain the entire week that my car is due for 100 000 km service and not 120 000. I see the consultant also changed my kilometres on policy documents and this was not what I gave her.

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Replies (1)
LiquidCapital
LiquidCapital's reply31 Jul 2022, 21:43
Official
Hello Mary Ann

We are sorry to hear that you have not had a great experience with us.
 
 We have escalated your concerns to the relevant department to investigate.
 
 We will be in contact with you shortly.
 
 Regards
 LiquidCapital Team