TK
Themba K

1 reviews | Active since Jan 2022

15 Jan 2022, 11:57

Liquid Capital and Jeep Sandton

Still waiting for a callback from a P Temogo who promised to get back from me yesterday. I’m stranded without a car, my matriculant baby sister has been using Uber from Wednesday going to school, had to cancel 3 business meetings this week suppose to be having a meeting now at 12 noon which I also cancelled.

Such an inconvenience for something I’m paying for is not ideal.

The vehicle was booked with Jeep Sandton for service from Tuesday, when I came back to collect the vehicle I was told to pay for the service which I informed the gentleman that the vehicle has a service plan, he said because he was not aware of this I should make arrangements with liquid capital regarding the payment then come collect the vehicle. I’m still waiting for call from both parties, I even asked the dealership to intervene however nothing has been done till now.

0
Replies (4)
LiquidCapital
LiquidCapital's reply15 Jan 2022, 13:50
Official
Hello Themba 

We are sorry to hear that you have not had a great experience with us.

We have escalated your concerns to our team to further investigate.

We will be in contact with you shortly.

Regards
LiquidCapital Team 

TK
Themba K's update15 Jan 2022, 15:08
Reviewer Update
Thank you.
TK
Themba K's update18 Jan 2022, 09:28
Reviewer Update
The lady by the name of Cawyn Emslei was so helpful I really appreciate it.

Collected the vehicle yesterday afternoon thank you Cawyn and liquid Capital.
LiquidCapital
LiquidCapital's reply06 Jul 2022, 10:03
Official
Hello Themba

Thank you for taking the time to compliment the service received from Cawyn.

We are happy to hear that you had a great experience.

We will share your compliment with the team.

Regards
LiquidCapital Team