Liquid Capital - Ambiguous Answers, Service Plans and No Solutions

To be fair, I would like to mention that they do cover your services without issues except if you get debited a bit early and there are no funds. This counts against you. What I mean by this there is no clause that I could see where they state if you are one payment behind they will not service you car until it is caught up. So come my second last big service 145 000km on my Honda Mobilio they would not Authorize the service. My argument with them was they could just add another month debit order on my contract and they could have communicated that to me. My Last service was covered at 165 000km and I was even told for the missed service they will deduct that amount from my plan so i can settle it earlier. I want the 145 000km service done. Those parts are serious items to service. The will not do it and state that its way past the 145 000 mark, Yes it is but - Angeline the Workshop Manager Honda the Glen will do the service if they are given go ahead to acquire the spares for it and if its paid in full beforehand by liquid Capital. It will be done in my name. Liquid Capitol has really done me in I feel and they will not admit their mistake. All I get is ambiguous answers. No solutions. No offers of help Nothing. I will not be using them again but if other do make sure even if by your fault or their a payment is not made of debited that you do it yourself. #WIN