DK
Desivan K

1 reviews | Active since Aug 2014

27 Nov 2020, 19:14

Liquid Capital a bunch of ******

Dear Liquid Capital

I have been a loyal customer for quite a while now,

I have taken out your services, in order to minimize my pocket, when services come, but the calibre of service you provide is pathetic, today I was caught with my pants down, I have taken out a contract for 36 months, and when taking out the contract, I can be assured that one of the three services has to be a major one, I was appalled at such behaviour, that you instruct the dealership on what services you pay for and they are measly between R1500 – R2000, That even I could have paid if I have saved my R344, myself, firstly the three services not one was a major and costed just about R4600. I have to pay you Liquid capital in the region of R13000. So what is happening to my R8400, going into whose pocket, I paid R2025, this afternoon which I was not prepared for, I called your pople and spend well over R200 Airtime, so enough is enough, you cancel this contract now immediately I cannot pay anymore for poor service, because I don’t have this money to lose, taking a pay cut and also the unreliable service and controlling, manner that you possess of our money.

I Actually have a good mind to take my business elsewhere where I will be treated fair and respect, I hope you would look into the matter, I want my R2000 back that was our food money, and make sure such an incident is not repeated. such events tarnish the company name, so please address this issue soon.

Desivan Kisten ***

0
Replies (2)
LiquidCapital
LiquidCapital's reply27 Nov 2020, 20:07
Official
Hello  Desivan 

Thank you for reaching out to us. 

Our team will investigate your complaint on Monday. 
Please allow us some time to go through the services claimed and the sales call. 

Thank you 
LiquidCapital Team
DK
Desivan K's update30 Nov 2020, 12:21
Reviewer Update
I want R2000, BACK