MM
Melissa M

1 reviews | Active since Aug 2018

18 Dec 2020, 08:07

LIQUID CAPITAL A BIG NO!! ************!

Its been three days of waiting on Liquid Capital to send authorisation for my ****** car to get serviced!! Its been standing at the dealership for days now!! For something that was their mistake! Registered the wrong Vin number and now when its time to get the car serviced they are asking for documents like a natis!!

Firstly, why wasnt this done AT THE BEGINNING WHEN YOU PERSUADED ME TO JOIN YOUR COMPANY! LEGAL, CORRECT DOCUMENTATION!

Authorisation takes forever! How am i suppose to function without a car?? Was there a problem when you were taking my money every month only to ***** me over in the long run???

I feel like taking this matter further! However long it will take. This is not just unprofessional but *********. You ***** from hard working clients and then refuse to play the roles your company had set out to play! *******ion at its best! I WANT MY MONEY BACK!!

FOR THOSE LOOKING FOR A SERVICE PLAN LIQUID CAPITAL IS NOT IT!!!!

0
Replies (1)
LiquidCapital
LiquidCapital's reply18 Dec 2020, 08:14
Official
Hello Melissa 

We are really sorry there has been a delay in assisting you.

We have escalated this to our team to urgently investigate.

Our team will be in contact with you shortly.

Thank you 
Liquidcapital Team