Liquid Capital a Big joke

Good day everybody, had a very very bad expierence with the consultants and senior personnel Mrs Briony. I STARTED with this car service from 18 June 2018. I clearly indicated to the company when i took out the service plan to deduct the monthly premium at the last day of the month. Everything went smoothly but then On 30 July 2019 they deducted their amount whiles my salary only get paid in at the last day of the month(31 July). Every third months i normally check all my bank accounts (statements)and noticed that Liquid Capital did not received money for two months. I investigated and noticed they changed the dates of deducting premiums. My salary does come in at the very last day of each month and they deduct prior that time. This means no money will be in the bank. I called them and ask why this is happening. They just say its my fault. I also ask them did they atleast try to email me or call me to inform me of this, this Lady mrs Briony just say 'we did sms you' My car is now shortly due for an service . What now..they sent me a email that they are happy to refund me with cancelation fees to be deducted. My Goodness what weak response from a company knowing that their system massed up big time, rather then to apologise they give me this alternative. I really hope someone out here listen to this and make fire upon them. What about other clients. This company is unprofessional believe me. Please dear people in South Africa do not take out any car services at this company, they do not treat you like a client.