Liquid Capital

I took up a plan with Liquid Capital in 2022 when my service plan with Kia expired. They gave me an option of choosing between paying the full amount of R12000 or so to service my car, or paying the monthly payment of R423 of which I opted for the monthly one. I than tried to book my car for service and was told they cannot cover me as I already exceeded 45000km and can only be covered on 60000km. I read about their car service on the website and saw that they cover you as long as they received 4 consecutive successful payments. I've been paying 7 months now. I called in to enquire and they still cannot service my car and on top of that told me I'm in arrears as if I took a loan from them😠and when they noticed I'm in arrears, they failed to communicate that with me and worst part is they never rendered services to me and I'm just paying for nothing. I want my plan to be cancelled and a full refund to be made. My car was not serviced at 45000km and sitting on -1200 days overdue and this is a huge risk for my life and for the lives of others cause anything can happen at anytime. Instead of waiting for 2 years to have my car serviced I would rather service my vehicle now than to wait for Liquid Capital to decide in assisting.