JL
Johan L

1 reviews | Active since Jan 2013

26 Feb 2021, 22:43

*****. ******. Fools. STAY AWAY! Deal with these things at your own risk. You have been warned.

Useless *******. *****. ******. Fools. Do not deal with them on any level. Please save yourself the stress of dealing with ********* who take pleasure in humiliating their "clients" and then help themselves to your money. If you are already trapped with these things and you are forced to deal with them, stay away from Dolly and Nthabiseng. They will feed you misinformation to deliberately confuse you and promise you the world and do nothing after that. I have made peace with the fact that I am stuck with these fools, but have vowed to keep as much people away from them as possible.

If you are thinking of cancelling a policy with them, forget about it. It simply will not happen. Their whole system is designed to frustrate you into submission as soon as they hear the words "policy cancellation" It simply will not happen. If you believe they will call you back, I am sure you also believe Zuma will pay the money back....good luck to you. When you call they WILL DELIBERATELY give you conflicting information and ask for documents to be scanned and mailed only for it to be "lost" and you be instructed to resend it, but you will only realise this DAYS later when you call them to hear if the documents were received. PLEASE DO NOT GIVE THESE THINGS YOU BUSINESS.

0
Replies (2)
LiquidCapital
LiquidCapital's reply27 Feb 2021, 08:22
Official
Hi Johan
 
We are sorry that you have not had a great experience. Our Customer Care team will be in contact with you as soon as possible.
 
Kind Regards
LiquidCapital Team
JL
Johan L's update28 Mar 2021, 08:00
Reviewer Update
My matter was successfully resolved by Tarini Govender. This person went out of their way to assist me to have all the policies cancelled that all the other staff refused to do. Communicated to me every step of the way. Humble. Hard working. Dedicated. Friendly. If you want something done then contact her. She should actually receive a huge bonus, cause in the course of sorting out my complaint, she probably did five other people's jobs that got paid for doing nothing. Thank you very much Tarini. You are a diamond amongst cheap imitations. If you are ever in Durban, my wife and I owe you supper.