KM
Kato Mhlungu-Nene

1 reviews | Active since Feb 2020

07 Jul 2025, 11:55

Incompetence

I have sent an email to liquid capital on the 11.06.2025 after receiving the debit order sms notifiying me that the will load another debit order on the 16.06.2025, I have asked them that can they rather double the month twice on the 25th as they wont be funds and i pay bank charges of r200 per transaction if there is no money on the account instead they did , and Thembekile has been ignoring my mails after numerous occasion, can liquid capital load my refund on the bank charge for their incopetence

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Replies (1)
LiquidCapital
LiquidCapital's reply07 Jul 2025, 11:58
Official
Hello Kato Mhlungu-Nene 

We value your feedback and apologise for the issues you faced. Your input is crucial for improvement. 

Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. 

Expect a call from us to assist you further. 

Warm regards, 
LiquidCapital Team