KO
Karen O

1 reviews | Active since Aug 2022

11 Mar 2025, 17:36

I was told by dealership that I needed to pay R2600 for service

I was told by dealership that I needed to pay R2600 for service. Cause I was late to take car for service. Which I wasn't aware of. They did not write it in the service book... I had a mental breakdown literally.. They had to get counselors in to talk me down. I was told to phone liquid capital.. I spoke with your people who said they will take the matter up further and get back to me turnaround time 3-4hours. I appreciate in this day that there is still companies who value quality customer service... Thank you

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Replies (1)
LiquidCapital
LiquidCapital's reply12 Mar 2025, 08:22
Official
Hello Karen

We want to take a moment to express our heartfelt thanks for your compliment about our service. 

Knowing that you had a fantastic experience truly warms our hearts! 

Your compliment will be celebrated and shared with our entire team, reminding us of all the great work we're doing. 

If there's ever anything else you need or if you'd like to share more feedback in the future, please know that we're here and eager to assist. 

Wishing you a wonderful day ahead! 

Warm regards, 
The Liquid Capital Team