GH
Gillian,Crystel Hamond

1 reviews | Active since Jul 2012

13 Mar 2023, 17:47

I was out of the country for a while in 2022 on business travel and my Son was using my car

I was out of the country for a while in 2022 on business travel and my Son was using my car. So my car missed the 60k km service, I booked it in at 69k km. However the Hyundai dealership I had send my car into for a service had called me that the service claim was declined due to the mileage way over the threshold. However I called Liquid Capital and spoke to Lebone the agent who took my complaint. She was humble and listened attentively, 2days later the issue was resolved and Liquid Capital paid for the service. I'm so grateful for Lebone and Liquid Capital's patience , understanding and willingness to hear my cry. Even though it was an error from my side.

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Replies (1)
LiquidCapital
LiquidCapital's reply14 Mar 2023, 07:28
Official
Hi  Gillian 

Thank you for taking the time to compliment the service received from  Lebone.

We are happy to hear that you had a great experience.

We will share your compliment with the rest of the team.

Regards  
LiquidCapital Team