I sent my car for servicing when they were surppose to authorise they told me the cover is finished but they are still debiting on my account and no one informed me about any changes on my policy.

I booked for the service of my car knowing that I got service plan with motorhappy only to find when the I ask for authorisation they said I do not have the cover and on the 25th the premium was debited on my account, the cover was including the change of cambelt which was never changed in my car, and no one iformed me of any changes I was only told when they were surppose to pay for the service.