I had an understanding that the last service will be covered, only to learn of a missed payment putting a hold on the policy

Hello Francois 

We want to take a moment to express our heartfelt thanks for your compliment about our service. 

Knowing that you had a fantastic experience truly warms our hearts! 

Your compliment will be celebrated and shared with our entire team, reminding us of all the great work we're doing. 

If there's ever anything else you need or if you'd like to share more feedback in the future, please know that we're here and eager to assist. 

Wishing you a wonderful day ahead! 

Warm regards, 
The Liquid Capital Team