SM
Smangele M
1 reviews | Active since Aug 2024
27 Aug 2024, 12:23
I contacted LiquidCapital on the 22 of August 2024 to lodge a claim
I contacted LiquidCapital on the 22 of August 2024 to lodge a claim.I did and I highlighted to the consultants I spoke to that my car is booked for service on 24 August 2024 which was on a Saturday.None of the consultants bothered to inform me that their offices are closed on weekends.Drove to the service center,went through the admin process only to be turned back.I would have rated them 0 unfortunately that is not one of the options.Now I have to start the booking process again!!!
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LiquidCapital's replyOfficial
27 Aug 2024, 12:24Hello Smangele S,
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's reply27 Aug 2024, 12:24
Official
Hello Smangele S,
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team