Hellopeter

Hellopeter.com I bought a new Renault Duster Prestige Auto in 2020 from Renault Pinetown. The Duster had a 2 year factory service plan or 45,000km, whichever occurred first. I then extended the service plan to 4 years or 90,000 km, through Liquid Capital (LC). In November 2024 the Duster turned 4 years old, but we were going through some family challenges, & I inadvertently missed the booking for the last service to be covered by LC. When the car clocked 88,000 km, I booked the car for the 90K km service on 22/1/25, only to find out that I had missed the 4 years cut-off time for the LC plan cover. I then called & spoke to Ms Denise Ntshweng at LC who escalated my matter to senior management on 22/01/2025. Denise contacted me on 23/01 (next day) to give me the good news that LC will cover the cost of this major service, for which we are grateful to LC. 'Bigs up' to Denise for great client service👏🏽🙏🏽👏🏽 Regards, Vika