Wvdn
Wynand van der net
1 reviews | Active since Feb 2010
22 Nov 2022, 10:31
Great Service with Compassion
Fantastic experience - I missed a serious service, all my fault because life gets you busy. I called them to help knowing that I would forfeit the service until the following year but they surprised me and allowed me the service. Great staff, friendly, professional, and their compassion is what makes for great business.
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Replies (2)
LiquidCapital's replyOfficial
22 Nov 2022, 10:51Hello Wynand
Thank you for taking the time to compliment the service received from us.
We are happy to hear that you had a great experience.
We will share your compliment with the rest of the team.
Regards
LiquidCapital Team
Thank you for taking the time to compliment the service received from us.
We are happy to hear that you had a great experience.
We will share your compliment with the rest of the team.
Regards
LiquidCapital Team
LiquidCapital's reply22 Nov 2022, 10:51
Official
Hello Wynand
Thank you for taking the time to compliment the service received from us.
We are happy to hear that you had a great experience.
We will share your compliment with the rest of the team.
Regards
LiquidCapital Team
Thank you for taking the time to compliment the service received from us.
We are happy to hear that you had a great experience.
We will share your compliment with the rest of the team.
Regards
LiquidCapital Team
Wvdn
Wynand van der net's updateReviewer Update
14 Dec 2022, 10:21Hi - Well how dissappointed I am now - so I book the service, vehicle goes in for the service having received it in writing from liquidcapital that I will be able to do the 150 000km service in good faith - but then get a call from Hyundai to say NO, liquidcapital have NOT given the 150 000km service but will pay for the 165 000km service and I will forfeit this service? This was NOT what they originaly said, and confirmed in writing. So liquidcapital phone me to confirm this because my policy will end in March 2023 so they will only honor 1 service. What an ********* way of going about business - approve one thing and then do another thing. Oh well, guess that is business in SA, hard to find ethical business - just when I thought they were ok.
Wvdn
Wynand van der net's update14 Dec 2022, 10:21
Reviewer Update
Hi - Well how dissappointed I am now - so I book the service, vehicle goes in for the service having received it in writing from liquidcapital that I will be able to do the 150 000km service in good faith - but then get a call from Hyundai to say NO, liquidcapital have NOT given the 150 000km service but will pay for the 165 000km service and I will forfeit this service? This was NOT what they originaly said, and confirmed in writing. So liquidcapital phone me to confirm this because my policy will end in March 2023 so they will only honor 1 service. What an ********* way of going about business - approve one thing and then do another thing. Oh well, guess that is business in SA, hard to find ethical business - just when I thought they were ok.