KM
Koketso M

1 reviews | Active since Apr 2022

10 Apr 2025, 11:52

Great company, I don...

Great company, I don’t like the waiting periods, I feel it’s unnecessary and unfair or at the very least too long sometimes but yeah great service and you got good people there supporting your clients.

0
Replies (4)
LiquidCapital
LiquidCapital's reply10 Apr 2025, 11:54
Official
Hello Koketso

We want to take a moment to express our heartfelt thanks for your compliment about our service. Knowing that you had a fantastic experience truly warms our hearts! 

Your compliment will be celebrated and shared with our entire team, reminding us of all the great work we're doing. 

If there's ever anything else you need or if you'd like to share more feedback in the future, please know that we're here and eager to assist. 

Wishing you a wonderful day ahead! 

Warm regards, 
The Liquid Capital Team
KM
Koketso M's update10 Apr 2025, 13:05
Reviewer Update
Not exactly acknowledging the comment about waiting period?
LiquidCapital
LiquidCapital's reply10 Apr 2025, 14:17
Official
Hi Koketso 


Kindly note that someone from our team will be calling you.

 Warm regards

The LiquidCapital team

LiquidCapital
LiquidCapital's reply10 Apr 2025, 14:33
Official
Hello Koketso,

Regarding the waiting periods, we completely understand where you're coming from. They are part of the company's standard terms and are in place due to the regulated nature of our products. 

These terms help ensure the affordability of the plans and allow us to continue covering the costs of the services provided.

That said, your feedback is truly appreciated, and we’ll definitely pass it on to the relevant team as we’re always looking at ways to improve the experience for our clients.

Warm regards, 
The Liquid Capital Team