1 reviews | Active since Jun 2016
GATVOL, **** SERVICE, **** POLCIY!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am so disgusted with the Service from Liquid Capital and the **** Policy that they sell to us. I have this policy since 2019. my vehicle went for its 1st service @135Feb 2021. the next service was due in the next 12 months Feb`2022, but when I took the car for this service apparently i was over the kilometers and it was an up and down of calls with liquid capital myself and the Service Centre. i was than told that i was over the kilometers, what ****? is it not either or. my understanding is that you apply kilometer of a 12 month cycle. because my service was in Feb`21, i that took the car end Feb. march`22 for the next service (applying the 12 month cycle.) i was than told about the they doing that on cirticy (**** again) there is nothing of cirtosy when i am paying for the service and this require the service to be given, Today agaiin i took the vehicle in for the service i am back to square 1. thys now stating that my contract is cancelled after the last service? Who advise me of this, of course no-one, like the manager Dolly Kubeka clearly stated, they don't have to advise me of any thing i must read my policy. i have now only taken the vehicle for 2 services, yet i am paying for 3 services? where is my money for the other service? why is my account still being debited? Liquid capital is full of **** and they institute loop holes to irritate clients, maybe this is how they make their money! i want my money back for the extra service as i only did 2 services. after the last incidence i was told not to to bring the car back at 180k which i did today just to receive the same **** and ISSUE AGAIN. i am GATVOL now! I am reversing my payment until i can get proper SERVICE ANSRWERS AND ASSISTANCE!
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you shortly.
Regards
LiquidCapital Team
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you shortly.
Regards
LiquidCapital Team
