SM
San M

1 reviews | Active since Jul 2019

21 Dec 2021, 15:16

False Adverti*****t

For now rating will remain to Zero. I have enquired with Liquid Capital today for service plan extension. And i do not mind to pay the R359 monthly for a good service. The sales person was good but referred me to their call centre for further questions. Since I was with liquid capital for the past years before changing my car and I have never received a refund for my old car. The call centre lady's service is not appropriate for servicing customers. She was telling me I did not get my refund due to other payments that were suppose to be made. I never owed them and and no one explained the process of refund to me before to prove that the are selling a lie. She even dropped my call on the ear. Liquid Capital please action what you preach, and thank you to Bonnie for your better service and for the hint. Cancel this, I will look for another policy in the meantime.

0
Replies (1)
LiquidCapital
LiquidCapital's reply21 Dec 2021, 15:55
Official
Hello San

We are sorry to hear that you have not had a great experience with us.

We have escalated your concerns to our team to further investigate.

We will be in contact with you shortly.

Regards
LiquidCapital Team