Exceptional Customer Service

This is to give Kudos to Dolly Khubeka and to Nhlakanipho Mahlangu for such an excellent service. Nhlakanipho thank you for going the extra mile to help on my query.

And I take my hat off for Dolly Khubeka, from the time she received our complaint, to getting to understand where the ball was dropped to the actual escalations she did on the query until it was resolved.

She kept us updated and her communication was open and clear, she made me feel valued as a customer.

You are a star Dolly, in my eyes you are a customer service champion and a true asset to your company as you value the client and make them feel at ease knowing you have got their best interests at heart.

Keep up the good work ladies.

Regards Sinazo