Excellent Service

To: Simiselo Phiri (Customer Care Team Leader).

Thank you, I want you to know how much I appreciate the excellent service you provided on the 01 March 2022, when I phoned to complain about bad service LiquidCapital Agent provided to me and caused me to log a complaint. That day I intended to cancel my policy and then request my unused premiums back, and truly speaking you saved 4 loyal clients I brought to this establishment without you knowing and also encouraged me to finalise Bumper to Bumper warranty with Mr Kwena Mphela. Compliment be given to you Simiselo for saving the day, rep**** well under pressure within the 24hrs deadline given, and taken your time during your busy schedule to explain procedures and offer options - thanks to you once again and keep up the good work! Your attention to detail, great communication skills, and ready smile made the experience even better than I expected and you were able to retain me as a client. Just because of you, I won't hesitate to bring more clients to your fine establishment. If I can put in a good word for you with your line manager, don't hesitate to ask. I can cross that bridge. May the LORD, our Gracious God richly blesses you and do remember you for the good service provided to me in times of need and to enlarge this fine establishment (LiquidCapital) further. Simi, may God keep you and promote you. Thanks once again for the excellent client service. Thsnk you and keep up the good work and focused as always. LiquidCapital truly blessed to have you. Bless you.

Your happy customer, Augus