TX
Tsietsi X
1 reviews | Active since Sept 2020
18 Apr 2024, 13:43
Don't waste your money
I purchased a two-year service plan from Liquid Capital lonem, but I was deeply dissatisfied with their service. During my first attempt to claim, I was informed that certain items were not covered. I didn't mind and paid the difference. However, during my second attempt, I missed the service kilometers due to traveling to Cape Town for a funeral. Unfortunately, Liquid Capital lonem refused to pay. It's disappointing that companies don't prioritize their customers and instead look for ways to avoid paying out on savings plans that are funded with personal money. I strongly advise anyone to avoid this company.
Helpful (0)
Replies (2)0
Replies (2)LiquidCapital's replyOfficial
18 Apr 2024, 13:50Hello Tsietsi
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.
Expect a call from us shortly to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's reply18 Apr 2024, 13:50
Official
Hello Tsietsi
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.
Expect a call from us shortly to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's replyOfficial
18 Apr 2024, 14:05Hello Tsietsi
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.
Expect a call from us shortly to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's reply18 Apr 2024, 14:05
Official
Hello Tsietsi
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.
Expect a call from us shortly to assist you further.
Warm regards,
LiquidCapital Team
