Do not take a Service Plan with them!

We got a Service Plan with LiquidCapital. They sent us a Service Plan booklet containing information regarding what is in- and excluded in the plan we purchased. They are now contesting this and refusing to pay for what they stated was included in their Service Plan booklet, sent us a new booklet that was mysteriously missing that passage. We have paid over 300% of what the actual Service costs were, requested to speak to someone to complain about this and Dineo Maluleka refused to give us contact details for anyone other than her direct supervisor. Upon emailing them, explaining our complaints, and requesting to cancel multiple times, neither Dineo, nor her supervisor are responding to our emails.

I am certain they will still debit the October payment, as they are refusing to send confirmation of the cancellation.

I have spent over R7000 in total for a service that could have cost less than R1900.

DO NOT take a Service Plan with these ******. They will take your money and just ignore everything thereafter.