Dissatisfaction
My 360Service plan is still cancelled. I have sent countless emails to the customer care email, all i get is the automatic email.
I had this plan with Liquid Capital and it is suppose to lapse in 2020. I missed my premium and contacted the customer care to find out if i could still reinstate it, to my surprise I was advised that I could still pay the missed premium to update my plan. I called the consultant a week ago, he informed me that management had decided to terminate my plan and i should have received communication. I expressed my dissatisfaction and had not received assistance since.
Any response would really be appreciated as my car's service is already overdue.
Thanks
Helpful (0)
Replies (1)0
Replies (1)'s updateReviewer Update
04 Dec 2019, 12:16Good Day,
Its so frustrating and disappointing how Liquid Capital clearly does not take our dissatisfaction and queries serious. Its really been over 5 working days and even when i reach out to them, no helpful response comes out of my efforts.
Please kindly assist.
Kind regards
Tlou
Its so frustrating and disappointing how Liquid Capital clearly does not take our dissatisfaction and queries serious. Its really been over 5 working days and even when i reach out to them, no helpful response comes out of my efforts.
Please kindly assist.
Kind regards
Tlou
's update04 Dec 2019, 12:16
Reviewer Update
Good Day,
Its so frustrating and disappointing how Liquid Capital clearly does not take our dissatisfaction and queries serious. Its really been over 5 working days and even when i reach out to them, no helpful response comes out of my efforts.
Please kindly assist.
Kind regards
Tlou
Its so frustrating and disappointing how Liquid Capital clearly does not take our dissatisfaction and queries serious. Its really been over 5 working days and even when i reach out to them, no helpful response comes out of my efforts.
Please kindly assist.
Kind regards
Tlou
