CZ
Carlo Z
1 reviews | Active since Jan 2026
07 Jan 2026, 11:57
Dishonest & ********* - Not upholding contracted agreement
Took out an extended 30 000km service plan on top of the 60 000km to cover my vehicle up to 90 000km. First claim on 82k km I am told that the rear breaks will not be covered. This despite the contract spesifying that I have 2 x 45000km cover. Neither LiquidCapital nor the Kia Paarl dealership want to honor the contract that was signed by all parties. Liquid Capital claims the contract detail do not match the contract I have with them - despite me confirming and showing them the contract. Stay away from this business. They are *********. This will be my last ever deal with them and also no more Kia vehicles on my driveway !
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Replies (1)LiquidCapital's replyOfficial
07 Jan 2026, 12:34Hello Carlo
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's reply07 Jan 2026, 12:34
Official
Hello Carlo
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced.
Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
