DISGUSTING Service to loyal customers

I would give them negative stars if that was possible.

The WORST service I have ever received in my entire life. I do not recommend anyone to go with their services that they offer.

I was 6 weeks late for my annual service and they refuse to pay. Even though I am a loyal, paying customer that has an extended motorplan with them. I have sent through a motivation, just to be declined. I had to follow up on this as this was never communicated to me. I sent through another request, and still no feedback. This has been going on since 20 April... When you do call their call centre, you will be lucky if you get to speak to some within 5 minutes of holding on and even more lucky if you get to speak to someone that knows what they are doing...

If I knew that this is the way i would be treated I would've never bought my car, knowing that my motorplan falls under Liquid Capital.