Disgusting service

If there were zero stars id rate you a Zero..... Me being a client is the worst thing i can say.

Liquid Capital sold me a policy to service my car. When I took my car in for the service as per my policy they refuse to have it serviced as there is a discrepancy on the intervals.

The dealer sent through allllll the documents and Liquid Capital still says they are waiting for the documents. When i called i get response of they will call me back as its under review. NO ONE CALLS ME BACK.!!!!

First Licquid Capital wanted to blame me for giving the wrong information on the service intervals, and i was told that they will first pull the recording after i told them how would i know what the intervals are, they are the company dealing with this. We again had to call them back to fi d out what the findings of the recording was. SURPRISE ITS NOT THE CLIENTS FAULT.

I ended up paying for the service where Licquid Capital takes my money religiously every month. Now when i want to sort out the service plan and resolve the fact that im loosing money and Licquid Capital is just taking my money and refusing to have my car serviced.

EITHER I GET A FULL REFUND AND GO ELSE WHERE OR THIS GETS SORTED OUT IMMEDIATELY. EITHER I GET REFUNDED FOR THE SERVICE OR THE PLAN GETS UPDATED BUT I WANT ACTION TAKEN....... NOW....!!!!

Its over 2 weeks and nothing is being done.

SORT THIS OUT

CALL ME BACK...........

CASE nr. CAS-***-K2V9F4