disgusted

<p><br />why am i liable for something that has not been my fault i am giving this a day to be resolved then i will go to my laywers which is scorpion and i will not give up i refuse to pay a service when i oay for the service if i wanted to pay i was not going to take the service plan i know i have to pay for the breaks i will not pay the service so let me explain my self for the 100th time i took my car for the service as agreed with kia east rand branch on the 3rd i had a accident with ny car as per attached you can clearly see i picked it up on the 23rd of Dec knowing i never skip my service as u can see and im never late either i tried phoning kia kempton as thats where i always take my car disapointingly no one responds i then phone ur kia kempton sales to find out why is no one getting back to find out oh they closed fair enough i go on your useless website where it clearly states book a service leave your details someone will get back to u and to my suprise guess what no one did so sad this i did in dec knowing my car needs to go i desperatelly try and get hold of someone no one phones me back i phone ur branch wast rand either the 28 or 29 dec i get the following words : sorry we are full but we can help u the 3rd knowingly this is not going to work as its due now they assure me its no problem at all so i believed your people again im doing it as per how im suppose to keep in mind as attached my car went in so i could not do it as i usually do early and if you bothered phoning your customers back this wont happen so i get a nice phone call today i need to pay for a service now look the lady there well done but for the rest useless so im giving this one day to be resolved so i can take my car at the cost of you al not me as i pay for the service plan and i was not at fault as you can see so one day and then im taking this further i will not leave this i will pay for ny breaks not the service my number to get hold of me ; ********** 602 i expect a call in the next hour as to how this will be resolved this car is not second hand its not ten years old and its sure as **** has never missed a service and kia kempton didnt say nothing at all so blame ur staff nkt me i pay you still and whats sad its 200000 not a 5000 second hand car this is disgusting to think i wanted to buy another kia wheb this is the treatment you get when you not at fault between kia and liquid capital my car will be serviced at your cost decide how so i csn take it as im running the km up by having it again your fault and im sending it to my laywer</p>