VZDv
Verushka Zaskia Daniels verushkadaniels

1 reviews | Active since Jan 2023

12 Jan 2023, 18:45

Diificulty to get contact details for service request

The hassle with getting the call contact number to check on my service plan was very bad, it took so many clicks until i finally tracked down a contactable number to call, and was then transferred from person to person....very bad customer ease of use, but when they do get in touch with you they are good to deliver the service details.

0
Replies (1)
LiquidCapital
LiquidCapital's reply13 Jan 2023, 07:20
Official
Hello Verushka 

We are sorry to hear that you have not had a great experience with us.
 
We have escalated your concerns to the relevant department to investigate.
 
We will be in contact with you shortly.
 
Regards
LiquidCapital Team