gC
gavin C
1 reviews | Active since May 2017
27 Feb 2024, 12:00
******* debit order form Liquid capital
How can Liquid capital debit me twice on the same day for 2 service plans ? (I ask you with tears in my eyes), I cant pay for 2 policies at the same time , I first have to finish the one service plan and then pay the other service plan , that is common sense!!!! if this is how they look after their clients then I am going far away .... please also give me the contact details of the ombudsman they cant be in business *****ing from people.....
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Replies (4)0
Replies (4)
LiquidCapital's replyOfficial
27 Feb 2024, 12:08Hello Gavin
We value your feedback and apologize for the issues you faced. Your input is crucial for improvement. Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience. Thank you for reaching out. Warm regards, LiquidCapital Team
We value your feedback and apologize for the issues you faced. Your input is crucial for improvement. Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience. Thank you for reaching out. Warm regards, LiquidCapital Team
LiquidCapital's reply27 Feb 2024, 12:08
Official
Hello Gavin
We value your feedback and apologize for the issues you faced. Your input is crucial for improvement. Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience. Thank you for reaching out. Warm regards, LiquidCapital Team
We value your feedback and apologize for the issues you faced. Your input is crucial for improvement. Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience. Thank you for reaching out. Warm regards, LiquidCapital Team
gC
gavin C's updateReviewer Update
27 Feb 2024, 12:26We value your feedback ? ? ? please get a manager to call me because the agents dont seem to understand what im trying to say ....... i must first pay my current 20 Months then i start with the next 20 months simple as that , I can pay while I still owe the curret 20 months.
NO it must cost me R100.00 to do a reversal because you your error, you bring me the R100.00 for your error ?????????????
NO it must cost me R100.00 to do a reversal because you your error, you bring me the R100.00 for your error ?????????????
gC
gavin C's update27 Feb 2024, 12:26
Reviewer Update
We value your feedback ? ? ? please get a manager to call me because the agents dont seem to understand what im trying to say ....... i must first pay my current 20 Months then i start with the next 20 months simple as that , I can pay while I still owe the curret 20 months.
NO it must cost me R100.00 to do a reversal because you your error, you bring me the R100.00 for your error ?????????????
NO it must cost me R100.00 to do a reversal because you your error, you bring me the R100.00 for your error ?????????????
LiquidCapital's replyOfficial
27 Feb 2024, 13:21Hello Gavin
The Customer Care manager will be in contact with you shortly. Warm regards, LiquidCapital Team
The Customer Care manager will be in contact with you shortly. Warm regards, LiquidCapital Team
LiquidCapital's reply27 Feb 2024, 13:21
Official
Hello Gavin
The Customer Care manager will be in contact with you shortly. Warm regards, LiquidCapital Team
The Customer Care manager will be in contact with you shortly. Warm regards, LiquidCapital Team
gC
gavin C's updateReviewer Update
27 Feb 2024, 13:57Thank you Fatima, you understood what I was trying to say, luckily, you saved a client!! I was very close to change companies.
gC
gavin C's update27 Feb 2024, 13:57
Reviewer Update
Thank you Fatima, you understood what I was trying to say, luckily, you saved a client!! I was very close to change companies.