fM
fire M
1 reviews | Active since Sept 2011
27 Jan 2021, 14:41
****** of note
I recently took an extended car service with liquid capital it was supposed to be for 3 services. Starting from 45000 - 75000. However when I took the car in at vw for the service, they told me I still had one more service with them at 45000. They did service and everything went well. Then after that Liquid capital told me I only have 2 more services. They say I skipped 1 service with them so they will only pay for 2 . However I didn't skip cos vw had one more service. So now I have done the 2 services with liquid I want to cancel with my premiums with them. They say if I can owe them R4136
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Replies (1)LiquidCapital's replyOfficial
27 Jan 2021, 14:50Hello Fire
We are really sorry that you have not had a great experience with us.
We have escalated this to our team to investigate your services covered and the shortfall amount.
Our customer care team will be in contact with you this afternoon.
Thank you
Liquidcapital Team
We are really sorry that you have not had a great experience with us.
We have escalated this to our team to investigate your services covered and the shortfall amount.
Our customer care team will be in contact with you this afternoon.
Thank you
Liquidcapital Team
LiquidCapital's reply27 Jan 2021, 14:50
Official
Hello Fire
We are really sorry that you have not had a great experience with us.
We have escalated this to our team to investigate your services covered and the shortfall amount.
Our customer care team will be in contact with you this afternoon.
Thank you
Liquidcapital Team
We are really sorry that you have not had a great experience with us.
We have escalated this to our team to investigate your services covered and the shortfall amount.
Our customer care team will be in contact with you this afternoon.
Thank you
Liquidcapital Team
