*********** Consultant

Consultant Name: Armand Dembskey After many attempts to get my authorization, it was approved by the 2nd of December. Calls were even made to the dealership to get my car in for service the next day. On the 03rd of December, after leaving my car at the dealership to do the service, I was the contacted by the dealership that LiquidCapita will not authorize the claim. I was flabbergasted by the call as I thought all was finalized the previous day. Upon many calls again to LiquidCapital, it was believed that the consultant in question did not read notes left by other consultants. He just made the decision on his own. That for me is incompetence. You are required to read customer's full history and notes to see if there any areas you might have missed. This delayed my service by 4hrs.