KÈT
Kgomotso Èl Tso

1 reviews | Active since Dec 2020

13 Apr 2023, 15:54

Complaint

Took out a Service plan for my vehicle last year, come claim time I was rejected without any valid reason. Worst of all, customer care consultant refused to transfer me to relevant department to get answers

0
Replies (3)
LiquidCapital
LiquidCapital's reply13 Apr 2023, 16:00
Official
Hello Kgomotso Èl Tso 

We are sorry to hear that you have not had a great experience with us. 

We have escalated your concerns to the relevant department to investigate.

 We will be in contact with you.

 Regards LiquidCapital Team 
KÈT
Kgomotso Èl Tso's update13 Apr 2023, 17:12
Reviewer Update
Thanks for the swift response and a speedy resolution 😊
LiquidCapital
LiquidCapital's reply14 Apr 2023, 07:51
Official
 Hi Kgomotso

We are happy to hear that you had a great experience. 

Regards   
LiquidCapital Team