Collobaration in misleading and *****ing from customers

Hi

I bought a KIA Rio at Kia Sandton in November 2017 within the purchase was maintenance plan and service plan was included for 60000km/ 3year

I brought my car for 60000km service in January and Liquid Capital declined to do saying the wipers are only covered once annually and therefore I am only eligible in May 2020 this was obviously a shock to me as when I bought all these none of these claws were mentioned and all I was told is that I will only pay for petrol and tyres hence cover was taken.

When I was doing the service in Jan I asked the service consultant as to when this policy will lapse the consultant informed me that at 61500km or 3years

Liquid Capital informed me that they had terminated the plans when the service was regardless of the fact that I had not yet reached 61500km and only reaching it now but why did Liquid cancel this immediately as if I have no benefit to claim from given that I had 1500km still left and number of year remaining?

Now Liquid Capital says they did not call me to sell me a policy it is Kia Sandton that was selling the policy and therefore I should go back to Kia to sort this out.

Liquid is not taking responsibility for their own policies they are just to happy pass the blame. What about the monies I paid in thinking that I was covered?

Had the information been clearly communicated regarding such a claws when the policy or car was bought I would not have purchased even the car for that matter.