MM
Miemie M

1 reviews | Active since Jun 2018

22 Aug 2019, 10:13

CLAIMS DECLINED TWICE BUT DEBIT ORDERS PROCESSED TWICE!!!

Good day Mam ,

This email is to hereby notify you that your refund has been declined. The reason for this is due to the fact that you have done a 180 000km service and your plan only covered you for the 120 000 , 135 000 and 150 000km services , Not the 180 000km service.

Should you query anything with regards to the above case you are more than welcome to give our customer care division a call where one of our consultants will be happy to advise you

This case has been resolved.

Thank you

Hi Siphesihle, Mathhew and Milisha,

I will let my bank bounce back the debit order, there is no way I can afford the debit order when there is two declined service claims and I paid almost 10 000.

I will find the letter and send it through to liquid capital and post it also on hellopeter.com.

This service is cancelled and will not continue with it anymore.

Good day Mam ,

This email is to hereby notify you that your refund has been declined. The reason for this is due to the fact that you have done a 180 000km service and your plan only covered you for the 120 000 , 135 000 and 150 000km services , Not the 180 000km service.

Should you query anything with regards to the above case you are more than welcome to give our customer care division a call where one of our consultants will be happy to advise you

This case has been resolved.

Thank you

What is the use of continuing if two service are declined and nothing is going to be generated from it. I might as well save the R628 for actual payment.

CRS423 NC Declined claims- not afford policy due to service paid ***

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