Case - F8V7B0: Lesego/Lerato was helpful and patient

Case - F8V7B0: Lesego/Lerato was helpful and patient. I may not remember the name but I remember my first good experience with LiquidCapital. My service plan was in que to expire while I took my car for service so the termination date had passed but not fully processed. I am first time car buyer and I didn’t know that a plan expires. So Kia couldn’t book my car in. After the back and forth we decided to call LiquidCapital ( I had lost all hope with no plan to pay cash) and she really came through for me. I couldn’t have had it better. She’s a star, she explained what happened and how she could help me and what I need to do moving forward. The best part was that my car was booked in for service - no cash payment. I’m happy we still have customer service reps that are honest and helpful. They Not lazy and say it’s your fault (and live it at that) but they committed to good customer care and going the extra mile.