TK
Thandeka K

1 reviews | Active since Mar 2017

01 Dec 2020, 10:36

Car service

*** My vehicle is due for 100 000k in February 2021 they decline my claim because they say I did not bring it for 80 000.00 but I did at a different branch due to me working from home. My car is making a funny sound , Ford The glen advice that I should bring it when its 100 000k or in February 2021 , currently its at 96603 on speed meter . so I need to pick up my car undone because its my fault how i am not sure.

0
Replies (3)
LiquidCapital
LiquidCapital's reply01 Dec 2020, 10:47
Official
Hello Thandeka 

Thank you for making contact with us.

We have escalated your complaint to our team to urgently investigate why the service was rejected.

A team member will be in contact with your shortly. 

Thank you 
LiquidCapital Team 
TK
Thandeka K's update01 Dec 2020, 11:27
Reviewer Update
Good day
Please don't take time to investigate, if you want the proof that i was told to bring it in February I have.
TK
Thandeka K's update01 Dec 2020, 16:59
Reviewer Update
Good day

Liquid capital has approved my claim , my car is booked for tomorrow morning for the service
Thank you for responding to my compliant

Regards