Car seevice

I was so disappointed with you Liquid Capital on the 22nd of Dec 2023, when I was taking my car for service In Hyundai Bedford view for my first time taking my car for service from December 2022 paid you until now but you decided to decline my service when Hyundai contacted with you for authorisation, after I called you then you sent authorisation, I felt like you guys you are a **** coz you taking our money every month bit when it's time for car service, you coming with stories, saying the car is late, what is that😡, when I was doing my contract with you Liquid there was nothing like that because I usually taking my car for service in December, another thing that I'm asking to now is to send me everything that you coving from my car