FV
Fikile V
1 reviews | Active since Sept 2018
26 Apr 2024, 12:46
Cannot be accommodated
I’ve written to customer care on Wednesday the 24th of April, no call no response I want to be onboarded but my salary date isn’t one of the dates they have for my debit. I’m opting to create the debit on my side still I’m being rejected. Why
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Replies (2)
LiquidCapital's replyOfficial
26 Apr 2024, 12:56Hello Fikile We value your feedback and apologise for the issues you faced. Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. Expect a call from us to assist you further. Warm regards, LiquidCapital Team
Best regards,
LiquidCapital's reply26 Apr 2024, 12:56
Official
Hello Fikile We value your feedback and apologise for the issues you faced. Your input is crucial for improvement. Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. Expect a call from us to assist you further. Warm regards, LiquidCapital Team
Best regards,
FV
Fikile V's updateReviewer Update
26 Apr 2024, 15:58Business said my complaint is invalid I must also remove my post on hello Peter🥹.
Liquid Capital will not change their ways of work just because of me. Or to accommodate just one customer.
No empathy on the call, she even said she’s mandated to tell me my complaint is invalid.
I’m still in awe
Liquid Capital will not change their ways of work just because of me. Or to accommodate just one customer.
No empathy on the call, she even said she’s mandated to tell me my complaint is invalid.
I’m still in awe
FV
Fikile V's update26 Apr 2024, 15:58
Reviewer Update
Business said my complaint is invalid I must also remove my post on hello Peter🥹.
Liquid Capital will not change their ways of work just because of me. Or to accommodate just one customer.
No empathy on the call, she even said she’s mandated to tell me my complaint is invalid.
I’m still in awe
Liquid Capital will not change their ways of work just because of me. Or to accommodate just one customer.
No empathy on the call, she even said she’s mandated to tell me my complaint is invalid.
I’m still in awe