CANCELLED POLICY

<p>Last year a took service plan Extention with a company by the name of Liquid capital. last moth my car was due for service i then took the car to an approved dealer for service and to my suprise they said the company is no longer on their data base because they are not paying their claims after servicing clients cars so they wont assist me. i then phoned the comapny and spoke to a ady by the name of Noma whom i explained the situation to her, i then asked her to cancel m policy with them, i will rather look for another company who is willing to honour their promises to their clients.</p> <p> </p> <p>She then advised me that the call has been locked and i will receive my refund in 21 working days. i waited for the days to pass. i then phoned my vehicle finance comapny to find out if they have received any refund from Liquid capital, that was after 22 Days, they confirmed that nothing has been received and there's no case showing any cancellations. i phoned liquidcapital back and insisted on speaking to Noma, which i finally did and she promised to do a followup with her finance department for a quick response and promised to call me back which she never did. on the 22nd/May i phoned agaon and the agent who answered the call said to me the call has just been locked for cancellation, so i should wait for another 21 working days which i disputed and she said there was never a cancellation query on my policy before except the one locked on the 18th/May/2017, which was a shock to me. now whenever i call Nma, she's always not available. the quotation she gave me last month on the 26th /April has changed now and i want the first quotation on the day of my cancellation which was R8300 before their penalty fees .</p> <p> </p> <p>What i want know is for south africans to be aware of this comapny and they should know that when its time to pay , they will try all their tricks not to paywhat us as clients has been paying</p>