Cancelled Policy

<p>I received a call from liquid capital regarding my unpaid policy for my vehicle service plan. I corresponded with Sinqobile Monqeka on 07/12/2016 and confirmed that I will pay the 2 outstanding premiums, which I did and proof of payment was emailed to her on the same day. She acknowledged the payment and said it would be allocated to my policy. Now according to me, my policy was in force. On 05/01/2017 I noticed no debit order went off in December. I emailed Sinqobile on the 5th and to date got no response. I emailed the enquiries department on 11/01/2016 and Julia Lesele rep**** saying my policy was cancelled on 21/11/2016.... after I spoke to Sinqobile on 07/12/2016 and nothing was mentioned of a cancellation. To date Julia/Sinqobile never rep**** on my last emails to them. This is disgusting service from liquid capital. I want my policy activated ASAP!!!!! Policy / MOTO-000364</p>