Booking a service after the service was due and the ,mileage was higher,

I dealt with the most professional, friendly , knowledgeable service agent. The person was such a breeze to speak to and deal with, she was just to the point gathered the information she needed and gave me the best kind service. I am in sales and customer service myself and I love how she assisted me and that is how I strive to assist customers too. She is an asset.