LM
Lisa M

1 reviews | Active since Aug 2020

08 Aug 2024, 21:03

Best service after being declined for no reason

Send my vehicle for service unfortunately LiquidCapital declined my claim without any valid reason or contacting me.

Upon inquiring they Thato Ntheledi requested me to email her documents, and promised to escalate the matter to relevant department as well as to keep in touch, and she did exactly that.

She waited until my query was resolved without her having to knock out at 17H00. Her service is the best the company is very blessed to have people dedicated like her.

0
Replies (1)
LiquidCapital
LiquidCapital's reply08 Aug 2024, 21:18
Official
Hello Lisa

We want to take a moment to express our heartfelt thanks for your compliment about our service. Knowing that you had a fantastic experience truly warms our hearts! 

Your compliment will be celebrated and shared with our entire team, reminding us of all the great work we're doing. 

If there's ever anything else you need or if you'd like to share more feedback in the future, please know that we're here and eager to assist. 

Wishing you a wonderful day ahead! 

Warm regards, 
The Liquid Capital Team