Be careful of Hyundai and Other Car OEMs using Liquid Capital

Disappointing indeed, I logged a complain obviously Urgent and the consultant responded requesting irrelevant information and I responded to him (copied the customer care and received out of office message (week and half), I sent another email to customer care and well copied info@... to indicate the matter is Urgent and I will not wait a week and half for the Consultant, still waiting.

The Matter which other consumers need to be careful when considering purchasing a Hyundai and any car which Liquid Capital is used.

I bought a Hyundai (fortunately, it is an entry level car) which have a Service Plan, expiring in 2024, which was extended in 2019 and paid for the period 2019 - 2024. From the extension of the plan, the car was taken for service in February 2020 for a 30 000 km and it is now due for the 45 000 km service. Now I hear stories from the dealership that Liquid Capital is refusing to cover my vehicle.

Prior purchasing the vehicle, I checked with Hyundai dealership, who confirmed that the service plan is valid until 2024. This was critical to decision of finally purchasing the car.