BE ALERT WHEN DEALING WITH LIQUID CAPITAL

I had the most horrible experience with this company. I took out a service plan for my car in December 2018, when we bought it from Hyundai in Brackenfell. The deal and the staff were great at the dealership. We bought a service plan with it. During the month of February, I received a call from one of their agents, leaving me with the impression that he just check on my policy and sort of a welcome call. In the mean time a signed me up for another service plan policy. The next day I had to cancel this policy and it took me another payment before this was cancelled. Then I find out about the next service and boom another shock. The car was bought at 106 000 km, but my service only starts on 135 000 km. The dealership confirmed the fact that the car was insured as from the next service, 120 000 km. The odometer reading and the conversation between me and the salesperson were send to this company, just to hear today that they cannot change the terms of the policy. They offered me cancellation which I gladly accepted.

How can you NOT adjust your fault on a policy? Is it too degrading to them to acknowledge a mistake? So please consumers out there, be careful when you deal with this company.