Bad Service from Liquid Capital / Motor happy

I cancelled my policies that were taken through Liquid Capital. Turns out I must now manually call the different companies and cancel myself. But i found this out when MSure tried to debit my account.

I called twice to confirm cancellation for all 3 of my products / policies. I tried calling then the lady would tell me she can't hear me and hang up.

I need to understand why is it so easy to sign up but horrible to cancel. And by the way i am cancelling because of bad service.

Hopefully me doing this via Hello Peter will resolve this issue, because clearly calling and emailing is not working.